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AMERICAN WEST FINE JEWELRY 925.

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ALL NATURAL

CHACO CANYON

Chaco Canyon is a brand known for its Southwestern-inspired Native American jewelry, particularly handmade pieces that reflect the artistic traditions of various Native American tribes. The brand offers a range of jewelry items, including necklaces, bracelets, rings, earrings, and more, crafted from materials such as turquoise, sterling silver, coral, and other semi-precious gemstones. Chaco Canyon jewelry often incorporates intricate designs and symbols that hold cultural significance.

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AS SEEN ON QVC

KIRKS FOLLY

Kirk's Folly is pure enchantment! Their jewelry and accessories transport you to a world of whimsy and magic. I'm captivated by the attention to detail, vibrant colors, and imaginative designs. Whether it's their celestial-themed pieces or dazzling mermaid-inspired creations, Kirk's Folly offers a unique blend of style and fantasy.

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AS SEEN ON HSN

MIND FINDS BY JAY KING

Mind Finds by Jay King is a treasure trove of artisanal gemstone jewelry. Each piece is a work of art, showcasing the beauty of nature's finest creations. From turquoise to lapis lazuli, the gemstones are of the highest quality, and the craftsmanship is impeccable. The collection offers a sense of individuality and connection to the Earth.

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  • TESTIMONIAL

    Very Beautiful Heidi Daus bracelet as shown & described. Very Well packed for the trip in the mail to Canada. Great Seller to work with. Fast shipping to Canada.
    KIM BARN
  • TESTIMONIAL

    Great seller. American West Red Coral bracelet as described, and seller extended an awesome offer. Shipped promptly, and great correspondence. Would buy from again without hesitation. Thank you so much!
    Linda Buttera
  • TESTIMONIAL

    Beautiful necklace and "Wonderful" seller. The CS was extremely cooperative, and I have SAVED this seller for future purchases. I lost my 45-year jewelry collection in the NoCa 2017 Firestorm. We are now all settled in our home and trying to replace some favorite pieces. Excellent quality, price, shipping speed and super excellent Customer Service. Thanks again.
    Jackie Rush

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Refund Policy

Return Policy

At Duhaas, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy, allowing you ample time to request a return after receiving your item.

Eligibility Criteria

To qualify for a return, your item must meet the following criteria:

  • It must be in the same condition as when you received it.
  • The item should be unworn, unused, and include all original tags.
  • Ensure it's in its original packaging.
  • Please retain the receipt or proof of purchase for verification purposes.

Initiating a Return

Starting a return is easy. Simply reach out to us at infoduhaas@gmail.com to initiate the process. Once your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Please note that returns without prior approval will not be accepted.

For any questions related to returns, feel free to reach out to us at infoduhaas@gmail.com.

Damages and Issues

Please inspect your order upon delivery. If you find that the item is defective, damaged, or incorrect, kindly notify us immediately. We're here to address the issue promptly and ensure your satisfaction.

Exceptions and Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom products, personalized items, and personal care goods. Additionally, hazardous materials, flammable liquids, and gases cannot be returned. If you have questions about the eligibility of your specific item, please don't hesitate to contact us.

Please note that sale items and gift cards are non-returnable.

Exchanges

For the quickest way to get the item you desire, we recommend returning the item you have and making a separate purchase for the new item once your return is approved.

Refunds

Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, your refund will be processed automatically to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and reflect the refund.

Thank you for choosing Duhaas. Your satisfaction is our priority, and we're here to ensure a seamless return experience.

Shipping Details

Your satisfaction is our priority, and we're dedicated to ensuring your items reach you in a timely manner. Here are some important shipping details to keep in mind:

Processing and Handling: Most items will be carefully packaged and sent via USPS within 1-2 business days after receiving your payment. While the majority of items have a swift handling time, a few items might require up to 3 business days for proper processing. Rest assured, we aim to ship your order promptly.

Shipping Carrier Options: We provide multiple shipping carrier options, including USPS, UPS, and FedEx. This way, you have the flexibility to choose the shipping method that suits your preferences and requirements.

Delivery Times: Delivery times can vary, but in most cases, you can expect packages to be delivered within 2-5 business days from the date of shipment. We work diligently to ensure that your items reach you in a timely and secure manner.

International Buyers: For our valued international buyers, kindly note the following: a. Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the responsibility of the buyer. b. We recommend checking with your country's customs office to determine the potential additional costs before placing your bid or making a purchase.

International Shipping: International shipping typically takes approximately 4-6 weeks for delivery. We appreciate your patience as we ensure your order reaches you safely, no matter where you are.

Your satisfaction during the shipping process is important to us. If you have any queries or require further assistance, feel free to reach out to our dedicated customer support team. Thank you for choosing [Your Company Name]. We're here to make your shopping experience exceptional.

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